Azam TV Launches Door-to-Door Service for Subscribers

Azam TV has introduced a door-to-door service for its subscribers across Malawi, aiming to improve service delivery and customer convenience.

The service allows customers to book appointments through social media platforms, and technicians will visit them at their homes. "This will improve our efficiency in service delivery and save time for customers," said General Manager Syed M Kadayhe.

Kadayhe explained that the service was introduced in response to customer difficulties in accessing services from Azam TV offices. "Our subscribers were finding it hard to access services when they had problems with their receivers," he said.

The door-to-door service will initially be available to Blantyre-based customers before expanding to the rest of Malawi by April this year. Azam TV has over 80,000 subscribers across the country.